1. Introduction and Application of These Terms

These Terms of Service set forth the conditions for using the mobile application "locq" (hereinafter referred to as "the App"). By using the App, users are deemed to have agreed to these Terms. If you do not agree with these Terms, please discontinue the use of the App.

2. Definitions

• "User" refers to any individual or entity using the App.
• "Content" means all information displayed on the App, including text, audio, images, videos, and any other data.
• "The Service" refers to all functions and services provided through the App.

3. Conditions of Use

• The App may only be used by users who agree to these Terms and have downloaded and installed the App through appropriate methods.
• Minors must obtain consent from a parent or legal guardian before using the App.
• Users shall use the App at their own risk and bear full responsibility for all actions and the results thereof.

4. Prohibited Conduct

Users are prohibited from engaging in the following acts:

• Acts that violate laws, regulations, or public order and morals.
• Infringement of the rights of others (copyrights, trademarks, privacy, etc.).
• Registering false information or impersonation.
• Acts that interfere with the operation of the App.
• Placing an excessive load on servers or networks.
• Commercial use, sales activities, religious activities, or political activities.
• Unauthorized access or hacking.
• Discriminatory, offensive, violent, sexual, or harassing expressions.

5. Account Registration and Management

• Users shall provide accurate and up-to-date information at the time of registration.
• Users are responsible for managing their account information, including passwords.
• The Company assumes no responsibility for any damages incurred by the user or third parties due to the unauthorized use of an account.

6. Intellectual Property Rights

• All copyrights, trademarks, patents, and other intellectual property rights related to the App belong to the Company or the respective rightful owners.
• Unauthorized reproduction, modification, distribution, or reprinting of the App's content is prohibited.
• The Company reserves the right to use content posted or transmitted by users for the operation of the Service (information will be anonymized as necessary).
• Text, audio, and other information entered by users in this application may be transmitted to external AI services (e.g., generative AI APIs) for the purpose of providing the service, improving quality, and handling system issues. Such information may be anonymized or aggregated as necessary.

7. Disclaimer

• The App is provided on an "as is" basis, without any warranties regarding its functionality, accuracy, or safety.
• The Company assumes no responsibility for failures related to communication lines, devices, or disruptions in integration with external services.
• The Company shall not be involved in and assumes no responsibility for any disputes arising between users or with third parties.
• Responses and content generated by AI within this application are provided for general informational purposes only and do not guarantee accuracy, completeness, or usefulness.
• This application does not provide medical, legal, investment, or other professional advice. Any decisions made based on the content are the sole responsibility of the user.

8. Usage Restrictions and Account Deletion

• The Company may suspend or delete a user's account without prior warning if the user violates these Terms.
• The Company assumes no responsibility for any damages incurred by the user resulting from account suspension or deletion.
• Users may request account deletion at any time through the designated procedures.

9. Changes or Termination of Services

The Company may change, suspend, or terminate all or part of the App's content without prior notice to users. The Company assumes no responsibility for any damages caused thereby.

10. Fees and Paid Services

• The App includes paid features and subscription services.
• Fees, payment methods, and cancellation policies shall conform to the information displayed within the App.
• In principle, no refunds will be provided for user convenience.

11. Privacy and Personal Information Handling

The handling of users' personal information shall be managed in accordance with the separately stipulated "Privacy Policy."

12. Integration with External Services

The App may integrate with external services such as Google, Apple, or social networks. Use of these services is governed by the respective providers' terms of use. The Company assumes no responsibility for these external services.

13. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of Japan.

14. Changes to Terms

We may modify these Terms without prior notice to users. When changes are made, we may notify users through in-app displays or other appropriate methods as necessary. Continued use of the application after such changes constitutes acceptance of the revised Terms.

15. Contact Information

Company Name: locq
Email: kaiwa_support@locq.jp
Business Hours: Weekdays 9:00 AM – 5:00 PM (JST)